Aetna One Choice
Aetna One Choice combines digital and nurse support to help you get or stay healthy with short- and long-term care management. Your dedicated team supports everything from clinical pre-approval and help during your care, to short- and long-term care management. And they’ll provide support based on what you want and need.
- Find more information through Aetna under the Programs & Resources tab.
Concierge Services
Healthcare is personal, and it’s full of tough questions. How can I find the right specialist? Is this covered by my plan? I have a diagnosis, what do I do now? If you have medical coverage through Jabil, Aetna’s Concierge Services Team is ready with answers.
- Call 833.361.0224 Monday – Friday, 8 a.m. – 6 p.m. in all time zones.
Health Advocate
If you’re looking for help navigating the healthcare system and making informed decisions, Health Advocate is a free service for all benefit-eligible employees and their family members.
Heath Advocate can help find a provider, schedule appointments, get a second opinion, find answers to questions about test results and medications, and review claims and billing issues.
- Call 866.695.8622.
- Go to HealthAdvocate.com/members (Organization: Jabil Inc.).
- Email answers@HealthAdvocate.com.
Aetna’s Resources for Living
When you or a loved one needs help in any area of life, Resources for Living can help with a range of resources and support.
Resources for Living offers you and your family members free confidential access to professional counseling together with work/life support, including advice for financial and legal issues, family and relationships, and more.
You can also take advantage of the online resources, including articles and self-assessments, adult care and child care provider search tool, stress resources center, video resources, live and recorded webinars and a mobile app. You’ll even find a discount center with deals on brand name products and services, including electronic, fitness, travel and more.
All full-time employees and family members living in your household are eligible — you don’t need to participate in a Jabil medical plan.
The dedicated Resources for Living team will answer your calls 24/7. And you’re eligible for up to 8 free, confidential counseling visits per topic. And because Resources for Living is part of Aetna, they’ll seamlessly refer you to resources under your Jabil medical plan when you need them to.
- Call 833-657-2097 to talk with a Resources for Living counselor 24/7.
- Go to the Resources for Living website for resources and information (User name: Jabil; Password: EAP).
MinuteClinic®
MinuteClinic®, available at some CVS Pharmacy locations, offers services for things like minor illnesses and injuries, skin conditions, annual wellness exams, physicals, flu shots, vaccinations and injections.
- Go to cvs.com/minuteclinic to find a location near you and make an appointment.
Nurseline free, 24/7
Because health concerns can pop up day or night, Jabil medical coverage includes Nurseline, a 24-hour phone service. Call about symptoms to see if they’re serious enough to see a doctor or for guidance on the right place to get care. You can even call about medication safety and side effects.
- Call 800.556.1555.
Teladoc for virtual health care
If you’re enrolled in a Jabil medical plan, you can use Teladoc when you’re not up for a trip to the doctor’s office, including specialists, or urgent care.
Teladoc is a convenient, affordable option for routine and emotional healthcare. Teladoc offers visits with board-certified doctors who can diagnose many conditions and even prescribe medication.
- Call 855.835.2362.
- Go to Teladoc.com/Aetna to start an appointment online.
Virgin Pulse
Take charge of your health with wellness programs through Virgin Pulse. After starting out with your confidential Health Assessment and Health Screening, you’ll receive personalized advice on what to do to maintain or improve your health.
Plus, if you participate in a Jabil medical plan, you and your enrolled spouse can earn incentives through Virgin Pulse: $125 incentive by completing the Health Assessment and $125 more when you get your health screening through your doctor.
Where your incentives go depends on your medical plan election:
- Base PPO > Virgin PulseCash gift card program (Amount you redeem is taxable and will be reflected on your paystub.)
- Healthy Premier > Health Reimbursement Account (HRA)
- Healthy Plus > Health Savings Account (HSA)
While only you and your spouse can earn incentives, if you’re in Healthy Premier or Healthy Plus, you can use the money for any dependents covered under your medical plan. And while your adult dependents can’t earn incentives, they can participate in the Virgin Pulse programs.
Important: Start by registering on Virgin Pulse, then print the Health Screening form and bring it to your annual wellness screening. Mail the completed form to Virgin Pulse or scan/upload it to your account on Virgin Pulse. You have until December 31, 2024 to get a Health Screening and until March 31, 2025 to submit the form for approval. If approved, you’ll get your incentive in April 2025 and it will apply in 2025. But due to processing time, if you want your incentive paid in and applied to 2024, you must complete and submit your Health Assessment and Health Screening by November 30, 2024.
To get started or continue your wellness journey:
