Jabil Benefits Service Center
877.525.2363 (877.JBL.BENE) | 872.299.9719 (International) | jabilbenefits.bswift.com | Help is offered in many languages.
Health
Medical, Pharmacy, and HRA
Member Services
Get help understanding plan details, finding a provider or pharmacy, claims questions.
Call: 833.361.0224
(Group #0604639)
Visit: Aetna
App: Download from the Apple App Store or Google Play.
24-Hour Nurse Line
Get answers to questions about symptoms 24/7 and guidance on the right place to get care.
Call: 800.556.1555
Teladoc
Schedule a virtual appointment for routine non-emergency care, including mental health care.
Call: 855.835.2362
Visit: Teladoc
App: Download from the Apple App Store or Google Play.
Dental
Get help understanding plan details, finding a provider, claims questions.
Member Services
Call: 833.361.0224
(Group #0604639)
Visit: Aetna
Vision
Get help understanding plan details, finding a provider, claims questions.
Member Services
Call: 833.361.0224
(Group #0604639)
Visit: Aetna
Health Advocate
Get help finding a doctor, understanding a diagnosis, facilitating a second opinion, figuring out a medical bill, resolving claims issues, choosing a health plan, and more.
Call: 866.695.8622
Visit: Health Advocate
Registration code: U7LMHQQ
Organization: Jabil Inc.
Email: answers@HealthAdvocate.com
App: Download from the Apple App Store or Google Play.
COBRA
Learn about COBRA eligibility, costs, and enrollment.
Call: 866.365.2413
Visit: Jabil Benefits Service Center
App: Download from the Apple App Store or Google Play.
Medicare
Find information on Medicare and how it coordinates with your benefits as you near/enter retirement.
Call: 800.MEDICARE (800.633.4227)
Visit: Medicare
App: Download from the Apple App Store or Google Play.
Wealth
Life Insurance
Understand your benefits and file claims.
Call: 855.522.4565
Visit: MetLife MyBenefits
App: Download from the Apple App Store or Google Play.
Disability
Understand your short- and long-term benefits and make any disability or leave requests. You must also notify local HR.
Call: 855.522.4565
Visit: MetLife MyBenefits
App: Download from the Apple App Store or Google Play.
Accident, Critical Illness, and Hospital Indemnity Insurance
Understand your benefits and file claims.
Call: 855.522.4565
Visit: MetLife MyBenefits
401(k) Retirement Plan
Find information about your 401(k) like account balances, retirement modeling tools, and financial planning resources.
Call: 800.228.4015
Visit: Merrill
App: Download from the Apple App Store or Google Play.
Employee Stock Purchase Plan
See your stock purchase history, access plan information, and use financial planning and support tools.
Call: 800.679.0921
ID# and PIN are participant specific
Visit: UBS
App: Download from the Apple App Store or Google Play.
FSA, HSA, Commuter
Check account balances and file claims. For HSA and Commuter only, make changes to your contribution amounts.
Current participants
Call: 866.451.3399
New participants
Call: 844.561.1337
Visit:
WEX
WEX Knowledgebase
WEX Benefits Toolkit
WEX Customer Service
App: Download from the Apple App Store or Google Play.
Resilient Self
Resources for Living
Find 24/7 free confidential support for things such as personal, family and work issues; financial and legal advice; child and older adult care; and more.
Call: 833.657.2097, TTY: 711
Visit: Aetna Resources for Living
Username: Jabil
Password: EAP
App: Download from the Apple App Store or Google Play.
Wellness
Learn about wellness activities for you and your family.
Call: 855.444.1255
Email: support@assethealth.com
Visit: Asset Health
App: Download from the Apple App Store or Google Play.
Identify Theft Protection
Learn how Allstate helps protect your identity and report fraud.
Call: 800.789.2720
Visit: Allstate
App: Download from the Apple App Store or Google Play.
Legal Services
Get help understanding plan details and finding a network provider.
Call: 833.214.4172
Visit: MetLife Legal Plans
Pet Insurance
Get help understanding plan benefits and learn about available discounts.
Call: 855.201.1898
Visit: MetLife Pet Insurance
App: Download from the Apple App Store or Google Play.