Contacts

Contacts

Jabil Benefits Service Center

Your first stop for all things benefits

To print this contact list click here.

Health

Medical, Pharmacy and HRA

Concierge Member Services

Get help understanding plan details, finding a provider or pharmacy, claims questions.

Call: 833.361.0224
(Group #604639)

Nurseline

Get answers to questions about symptoms 24/7 and guidance on the right place to get care.

Call: 800.556.1555

Teladoc

Schedule a virtual appointment for routine non-emergency care, including mental health care.

Call: 855.835.2362

App: Download from the Apple App Store or Google Play.

Visit: Aetna microsite

App: Download from the Apple App Store or Google Play.

Health Advocate

Get help finding a doctor, understanding a diagnosis, facilitating a second opinion, figuring out a medical bill, resolving claims issues and choosing a health plan, transitioning to Medicare or other coverage, and more.

Call: 866.695.8622
Organization: Jabil Inc.

Visit: Health Advocate

Email: answers@HealthAdvocate.com

App: Download from the Apple App Store or Google Play.

Dental

Get help understanding plan details, finding a provider, claims questions.

Member Services
Call:
877.238.6200
(Group #604639)

Visit: Aetna

App: Download from the Apple App Store or Google Play.

Vision

Get help understanding plan details, finding a provider, claims questions.

Member Services
Call:
877.973.3238
(Group #604639)

Visit: Aetna

App: Download from the Apple App Store or Google Play.

COBRA

Learn about COBRA eligibility, costs and enrollment.

Call: 866.365.2413

Visit: Jabil Benefits Service Center

App: Download from the Apple App Store or Google Play.

Medicare Information

Find information on Medicare and how it coordinates with your benefits as you near/enter retirement.

Call: 800.MEDICARE (800.633.4227)

Visit: Medicare

App: Download from the Apple App Store or Google Play.

Wealth

Merrill

Find information about your 401(k) like account balances, retirement modeling tools and financial planning resources.

Call: 800.228.4015

Visit: Merrill

App: Download from the Apple App Store or Google Play.

Employee Stock Purchase Plan

See your stock purchase history, access plan information and use financial planning and support tools.

Call: 800.679.0921
ID# and PIN are participant specific

Visit: UBS

App: Download from the Apple App Store or Google Play.

Life Insurance

Understand your benefits and file claims.

Call: 855.522.4565

Visit: MetLife

Jabil MetLife site

App: Download from the Apple App Store or Google Play.

Disability

Understand your short- and long-term benefits and make any disability or leave requests. You must also notify local HR.

Call: 855.522.4565

Visit: MetLife

Jabil MetLife site

App: Download from the Apple App Store or Google Play.

FSA, HSA, Commuter

Check account balances and file claims. For HSA and Commuter only, make changes to your contribution amounts.

Current participants
Call:
866.451.3399

New participants
Call:
844.561.1337

Log in to WEX here

More WEX info here

WEX customer service

App: Download from the Apple App Store or Google Play.

Resilient Self

Resources for Living

Find 24/7 free confidential support for things such as personal, family and work issues; financial and legal advice; child and older adult care; and more.

Call: 833.657.2097, TTY: 711

Visit: Aetna Resources for Living
Username: Jabil
Password: EAP

App: Download from the Apple App Store or Google Play.

Wellness

Visit Virgin Pulse for wellness activities.

Call: 844.724.3952

Sign up for Virgin Pulse here

If you are already enrolled, click here

App: Download from the Apple App Store or Google Play.